Job Description

Company Overview

We are partnering with a leading Custom Integration Technology company in Northern California. This organization specializes in high-end home automation, audio-visual systems, and control solutions. They are dedicated to delivering cutting-edge technology with exceptional service to an upscale clientele. Their dynamic and collaborative team environment offers opportunities for professional growth and development.

Why Join Us?

• Engaging Work: Contribute to exciting projects that enhance clients' lifestyles with advanced technology.
• Supportive Environment: Work with a team that values integrity, innovation, and customer service.
• Growth Opportunities: Be part of a company that offers ongoing training and development, including paid certifications and travel for education.
• Balanced Culture: Enjoy a professional yet laid-back work environment in the beautiful Sonoma County, close to both outdoor adventures and urban amenities.
• Employee Perks: Participate in seasonal events, enjoy product discounts, and benefit from comprehensive health and retirement plans.

Position Overview

The Lead AV Technician (Tech 2) is responsible for executing advanced installations of home automation and AV systems, focusing on quality and customer satisfaction. This role involves independent work on-site, including building racks, pulling and terminating cables, and setting up control systems. The ideal candidate will have strong problem-solving skills, a customer-focused mindset, and the ability to work efficiently under minimal supervision.

Key Responsibilities

• System Installation: Complete installations of lighting control, AV, and home automation systems, including Lutron, Crestron Home, and Control4.
• Technical Expertise: Execute rack building, cable pulling, terminations, and system integration.
• Troubleshooting: Identify and resolve issues during installation, providing clear feedback to programmers and project managers.
• Client Interaction: Maintain professional and clear communication with clients, ensuring a positive experience.
• Team Collaboration: Coordinate with project managers and other technicians to meet project deadlines and quality standards.
• Safety and Compliance: Adhere to company and industry standards for safety and installation practices.

Qualifications

• Experience: Minimum of 4 years as an AV technician, preferably with exposure to Lutron, Crestron Home, Control4, or similar systems.
• Technical Skills: Ability to interpret technical drawings, implement systems from start to finish, and handle troubleshooting independently.
• Certifications: Preferred but not required; company-provided training and certifications available.
• Independence: Capable of managing tasks with minimal oversight while maintaining high standards of quality.
• Communication: Strong interpersonal skills and the ability to interact with clients professionally.
• Work Ethic: A mix of professional and laid-back demeanor; must align with the company's culture of balance and respect.

Benefits

• Health Coverage: 50% of premiums covered on a premium tier health plan.
• Retirement: 401(k) with a 3% company match.
• Paid Time Off: Generous PTO policy with progression from 2 weeks to up to 5 weeks based on tenure.
• Holidays: Paid holidays include Memorial Day, Independence Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day.
• Additional Perks: Employee purchasing program with discounts on technology products.
• Relocation Assistance: Available for the right candidate.

Compensation

Hourly Rate: $28 - $38 per hour (Based on experience)

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